Chapter Academy

February 14 - 16, 2019

Thursday, February 14th

1:00 - 6:00 p.m.
Registration/Creative activities

Stations include:

  • Vision Collages: create a future vision of your chapter using pictures and words cut from magazines.
  • Sacred Cow Burgers: Build your favorite “we’ve always done it this way” sacred cow burger and add it to the chapter hibachi.
  • Chapter Mad-Libs: fill in the blanks of association-based scenarios with nouns, verbs, adjectives, etc. and then read the hilarious results.
  • A World of Words: from the word “chapter”: How many words can an entire conference of people create just from the first seed word, “chapter”. Only rule is you must use three of the letters in the preceding word and it must have something to do with chapters.
  • Ten Top Videos and Books: Look at our reading list and some sample books and favorite websites/youtube/TED talk resources.  Share your favorite resources.
  • Idea Tree: Add a good idea to the idea tree.

5:45 - 6:30 p.m.
Kick-Off and Opening Reception

6:30 - 8:30 p.m.
Chapter Ignite!

Five ignite sessions given by five NIGP chapter leaders. “Meet the speakers” networking after the Ignites.

  • Maximizing the Chapter Academy Experience
  • Volunteer Engagement
  • Producing Successful Chapter Activities
  • The Communication Challenge
  • Professional Development (what you will get out of this)

Friday, February 15th

8:00 - 8:50 a.m.

9:00 - 10:15 a.m.
Opening Session – Strategic Chapter Engagement

The engagement of members is a vital part of your chapter's success, which means you should have a current strategy to address the changing environment. Member needs and perspectives are changing, driving the need for more flexible approaches to engagement. A clear vision for engagement with strategic goals is a "must-have" for every chapter.

In this session you will:

  • Form and set expectations with your Academy learning cohort
  • Explore how the changing engagement environment affects your chapter and the diverse member needs and expectations that cause your chapter to shift the operational paradigm.
  • Begin to create a new vision for chapter engagement

10:45 - 11:45 a.m.
Breakout Sessions

Session Topics:

Volunteer Connection and Commitment: From Task to Ask to Volunteers that Last

Today's volunteers have multiple preferences and expectations for their involvement. A connection and commitment matrix can give insight into what their intentions are, from making a personal connection to building skills and from a long-term commitment to episodic opportunities. Vital is an effective volunteer process that includes talent scouts, matching skill to task, small to long-term opportunities and a change in mindset from committee members to coordinators.

In this session you will:

  • Examine the relationship between volunteer connection and commitment. Why do people volunteer and what are their preferences?
  • Understand how to make the linkages between scouting for talent, matching a member’s skill to the task involved, and plugging people into short-term “episodic” opportunities.
  • Experience “mind mapping” a chapter event using new volunteer process.


It Starts With A Plan: Producing Successful Chapter Activities

It has been said that a goal without a plan is just a wish. Successful chapter events and activities all start with a good plan. You may know that pre-planning is vital, but how far out should the planning begin? How do you sort through, consider, and decide on what to do? Do you continue adding new programs, or do you have a method for retiring activities before taking on more? This nuts and bolts session will cover some basic planning how-to's including budgeting, contracts, floor plans, and sponsorships. Finally, what happens when the event is over?

In this session you will:

  • Gain new insight into how effective planning can create more successful chapter events, including pre-planning, considering and deciding what activities are undertaken, and when programs should be retired to make way for new efforts.
  • Explore the nuts and bolts of producing good activities including budgeting, contracts, working with outside venues, and sponsorships.
  • Consider effective ways to follow up, evaluate, and make necessary changes to activities to improve in the future.


Getting the Word Out: External Communication Strategies

You may have a great volunteer strategy and good plans, but the third piece is getting the word out. When should you begin communicating? How? To Whom? Understanding how to use your networks, collaborate with others, and manage social media to generate excitement can change your chapter's vitality and success.

In this session you will:

    • Discover the basics of getting the word out on events, meetings, and membership benefits to a broad audience.
    • Explore how to navigate various forms of social media and manage your on-line presence.
    • Get tools and techniques for effective collaboration and alliance building.

11:45 a.m. - 12:45 p.m.

12:45 - 2:15 p.m.
Roundtable Roundup
Session includes three 25-minute rounds.

You have the opportunity to round up some great ideas in specific areas relating to chapters.  Choose from the following tables:

  • Strength-based strategic planning
  • Dynamic mission statements
  • Running effective meetings
  • Involving Millennials
  • Chapter resources
  • Education
  • Member growth
  • Generating revenue
  • Collaborating and Partnering
  • Social media
  • Healthy financial practices

2:30 - 4:00 p.m.
Breakout Session: Deep Dives

Session Topics:

Enhancing the Volunteer Experience

In this session you will:

  • Consider what your volunteers experience when they attend an event, a meeting, or interact with your chapter on line.
  • Explore strategies for improving the volunteer experience
  • Learn how volunteers want to be rewarded and what motivates them
  • Initiate your targeted volunteer engagement plan

The New Normal: Engaging Through Chapter Activities

We are an experience society, which means our volunteers are looking for an extraordinary experience in your chapter and at its events. Experience-based restaurants, pop-up bars, retail, movie-theaters, and more have set an expectation for experience-based events and activities. The good news is that there are creative ways to generate new ideas and solid grass-roots examples from chapters around the country.

In this session you will:

  • Explore the “new normal” of experience-based events and activities.
  • Learn a new technique for creative idea generation
  • Share grass roots planning tips from the chapters around the country

The Meaning Behind The Words: Interpersonal Communication

Understanding your "emotional intelligence" and interpersonal communication can lead to more effective planning and execution. We each have a comfortable and preferred style, perspective, and assumptions. But what happens if we are able to flex our style, look at situations through a different lens, and consider the raw data prior to making assumptions? This involves change in ourselves and the ability to initiate change in our organizations.

In this session you will:

  • Discover how your preferred behavior style, mental models, and inference all contribute to interpersonal communication
  • Get new insight into the “change cycle” and the power of change as a response to strengths rather than challenges.
  • Learn how people respond to change and the power of communicating vs. informing people of change.

4:15 - 5:00 p.m.
Wrap up: Learning Cohort Exchange

  • Learning Cohort Exchange
  • Closing leading to next day’s expectations
  • Instructions for the evening’s activity

6:00 - 7:30 p.m.

7:30 - 9:30 p.m.
Public Servants Doing Public Service: Build-A-Bike
Brought to you by a generous donation from Sourcewell

Saturday, February 16th

8:00 - 8:50 a.m.
Breakfast with Ambassadors

9:00 - 10:15 a.m.
Plenary Session – Vision: The Passion to Grow, the Strength to Sustain

Achieving vision involves not only solid goals, strategies, and a timeline, but passion and buy-in. The right people need to be in the right positions or "seats" on your chapter "bus." You may be surprised to find that your chapter already has the strengths needed to achieve your vision.

In this session you will:

    • Discover how to make vision achievable and manageable while keeping the momentum.
    • Evaluate if the “right people are on the bus” with the right skills, resources, and assion.
    • Gain new strategies for achieving your vision, based on a strength-based mind-set.

10:15 - 11:30 a.m.
Creating Your Action Plan

As you return to your chapters with new ideas and strategies, go prepared with a roadmap for action. SMARTER goals, tools for sharing and getting agreement, and more will enable you to take the Academy work back to your chapter. As a bonus you will get the tools to stay connected to your learning cohort.

In this session you will:

  • Identify areas to “stop doing” so there is bandwidth to “start doing” new initiatives
  • Create an actionable roadmap for action and set SMARTER goals using a planning tool
  • Get tools and techniques for taking new ideas and strategies back to your chapter and board
  • Initiate continued contact with your learning cohort

11:30 a.m. - 12:00 p.m.
Professional Development

  • NIGP support role
  • Activities/Opportunities after the Academy - including Austin
  • NSite postings and sharing, top take-aways, accountability

Check back for more information as it becomes available