Technology Track

Technology Track

All sessions are in Central Standard Time (CST)

Sunday, August 25


Embracing Innovation in Public Procurement: A Case Study of How the City of Miami Department of Procurement Innovates

  •   Sunday
  • 2:00 PM - 3:15 PM
  • Level - Intermediate
  • Track - Technology
  • Speakers - Annie Perez, CPPO and Michael Sarasti

In 2017, the City of Miami launched the Miami Innovation Academy, a series of workshops where city employees learn valuable techniques—including process mapping, waste identification, experiment design, and collaboration—that help them clearly identify and solve problems. The Academy specifically helped to build the City's innovation capacity in its Department of Procurement, which took the lead in utilizing the discussed techniques to streamline procurement processes, solve common and uncommon issues, and empowered employees to create strategic solutions to their challenges. Join us in this exploratory session as we share the importance and place of innovation in the public sector, discover the value of investing in your employees’ abilities to solve problems, and introduce best practice guidance for scaling innovation capacity in your organization in this case-study driven session.


Monday, August 26


The Human Side of Technology: Transformation and Skills Assessment (It’s the Peeps, Not the Apps!)

  •   Monday
  • 1:45 PM - 3:00 PM
  • Level - Intermediate
  • Track - Technology
  • Speakers - Lynda Allair, CPPO and Barbara Johnson, CPPO, CPPB, MPA

Agencies frequently consider technology solutions or tech infrastructure changes to turn potential efficiencies into reality. Even though IT infrastructure is an important component of operational transformation and efficiency, many IT projects are not successful. Explore how robust staff analysis and assessment can support your entity’s successful implementation of IT projects, in this lecture-styled session.

Achieving Excellence: Using Technology and Performance Metrics to Drive Improvement

  •   Monday
  • 3:15 PM - 4:30 PM
  • Level - Intermediate
  • Track - Technology
  • Speaker - Jack Pellegrino, CPCM

Over the past few years, the County of San Diego Purchasing and Contracting organization has effectively implemented the use of technology and KPIs (key performance indicators) to drive continual improvement in procurement services to both internal customers and county residents. Outlining our journey from its initiation in 2013 to the present, discover how to establish the right metrics that best represent the effectiveness of your organization, use and analyze information to drive performance excellence, and highlight key factors needed to accomplish improvement in this case-study driven session.


Tuesday, August 27


Trending in the Right Direction: The Procurement Process through Digital Eyes

  •   Tuesday
  • 9:45 AM - 11:00 AM
  • Level - Advanced
  • Track - Technology
  • Speaker - Bill Davison, CPPO

From enterprise software systems to website projects, technology procurements are increasingly becoming part of the procurement function’s responsibility. But with the industry changing annually, it can be difficult to stay up to date on the latest tech trends. Join us as we discuss common contract formation and management problems for technology procurements, exploring strategies and tools that can help mitigate even the trickiest risks in this case-study focused session.

Buying Digital Services: Contracts as the Multiplier for Civic Tech Transformation

  •   Tuesday
  • 1:45 PM - 3:00 PM
  • Level - Intermediate
  • Track - Technology
  • Speaker - Brent Maravilla, FAC-C Digital Services

TBringing modern technology into the government is hard—it's tough understanding the technology, finding the right suppliers, and allowing scope flexibility while ensuring that your procuring the commodities that your entity needs, let alone every other facet of technology procurement! Despite these challenges and the increasingly smaller budgets of public governments, a civic technology movement is underway, one that’s looking to shake up the status quo of long, expensive IT contracts that suck up tax payer dollars and deliver marginal value to citizens. Hear how each of these problems are being solved by practitioners like you in this experience-driven session, discovering how government procurements are a force multiplier in the civic technology transformation.

Taming Your Inbox: Performance Management with Microsoft Outlook

It’s easy to feel overwhelmed when dealing with email, especially when managing your Inbox can suck up so much time and productivity out of a day. Do you struggle to get through all of your messages so you can focus on other priorities? Have you ever missed time-critical email that got lost in the middle of spam and entity broadcasts? In this session, learn tips and strategies in Microsoft Outlook to help organize and prioritize your messages, quickly search and navigate through Outlook, and customize Outlook to save time and effort. Also, discover how automating responses, using contact groups, and creating tasks and appointments from email can help you get your time back.


Wednesday, August 28


Expanding Your Base: New Strategies for Attracting Qualified Suppliers

  •   Wednesday
  • 8:00 AM - 9:15 AM
  • Level - Intermediate
  • Track - Technology
  • Speaker - Ben Vaught

As the world becomes more complex, you and your stakeholders must bring in more qualified suppliers to get the best solution for the best value. Learn from a panel of experts from both sides, buyer and supplier, on how to attract more diverse, innovative, and qualified suppliers, exploring new technologies and strategies you can use to foster better relationships while engaging with your peers in the audience.