2:00 PM - 3:15 PM
- Level - Intermediate
Track - Technology
Speakers - Annie Perez, CPPO and Michael Sarasti
In 2017, the City of Miami launched the Miami Innovation Academy, a series of workshops where city employees learn valuable techniques—including process mapping, waste identification, experiment design, and collaboration—that help them clearly identify and solve problems. The Academy specifically helped to build the City's innovation capacity in its Department of Procurement, which took the lead in utilizing the discussed techniques to streamline procurement processes, solve common and uncommon issues, and empowered employees to create strategic solutions to their challenges. Join us in this exploratory session as we share the importance and place of innovation in the public sector, discover the value of investing in your employees’ abilities to solve problems, and introduce best practice guidance for scaling innovation capacity in your organization in this case-study driven session.